Privacy Policy
Last Updated: May 2026
Welcome to Wall Street Realtors ("we," "our," or "us"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, submit enquiries, apply for mortgage financing, or use our platform as a registered agent.
By using Wall Street Realtors, you agree to the practices described in this Privacy Policy. This policy is governed by the Nigeria Data Protection Regulation (NDPR) 2019.
Our registered office is located at No. 2 Oduduwa Crescent, Ikeja GRA, Lagos, Nigeria. For data-related enquiries, contact us at info@wallstreetrealtorsltd.com or +234 703 311 9476.
1. Information We Collect
Wall Street Realtors may collect personal information you voluntarily provide, including:
- Full name, email address, and phone number
- Residential or office address
- Property preferences, enquiry details, and messages
- National Identification Number (NIN) and Bank Verification Number (BVN) — for mortgage pre-qualification only
- Employment status, monthly income, and employer details — for financing eligibility assessment
- Identity documents submitted during agent registration or KYC processes
- Payment information submitted during agent subscription or listing fees
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type, version, and device type
- Pages visited, time on site, and click behaviour
- Referring URLs and search terms
- Session data via cookies and analytics tools
- Verification data from identity or credit reference agencies used during mortgage facilitation
- Property listing data provided by registered agents
- Payment confirmation data from our payment processor (Paystack or equivalent)
2. How We Use Your Information
We use collected data to:
- Respond to property enquiries and provide support
- Process mortgage scheme applications (MREIF, NHF, RSA Pension Fund)
- Register and verify agent accounts and property listings
- Process agent subscription and listing payments
- Share enquiries with the relevant registered agent managing a listing
- Send property alerts, newsletters, and marketing communications (with your consent)
- Improve platform functionality and user experience
- Coordinate legal documentation via Acacia Solicitors
- Prevent fraud and ensure platform security
- Comply with Nigerian financial, property, and data protection regulations
3. Agent Registration & Property Listings
Wall Street Realtors operates an open agent registration model. Licensed real estate professionals and agencies may register on the platform, create agent profiles, and list properties for sale or rent.
- Full legal name, business name, and professional licence number
- Contact details including phone, email, and office address
- Government-issued identity document (for verification)
- Bank account details or payment wallet linked to subscription and listing fees
- Property listing data including descriptions, pricing, images, and location
- Transaction records relating to listings facilitated through the platform
Your agent profile — including your name, agency, listed properties, and contact information — is publicly visible on the platform by default. You may update or request removal of your profile at any time. Listing data associated with completed transactions may be retained for compliance and audit purposes.
4. Payment Processing
Wall Street Realtors collects payments from registered agents for platform subscriptions, featured listing fees, and related services. All transactions are processed through a secure, PCI-DSS compliant payment gateway — currently Paystack (or an equivalent licensed Nigerian payment processor).
- Wall Street Realtors does not store your full card number, CVV, or bank PIN on our servers
- Payment credentials are processed and encrypted directly by our payment processor
- We retain transaction records (amount, date, reference, payer identity) for accounting and tax compliance
- Refund requests are subject to our Refund Policy, available on request
5. Our Legal Partner: Acacia Solicitors
Wall Street Realtors works exclusively with Acacia Solicitors (5 Admiralty Road, Off Admiralty Way, Lekki Phase 1, Lagos) as our legal partner on all property transactions. When you engage WSR for a property purchase or mortgage facilitation, certain personal data will be shared with Acacia Solicitors to enable them to perform their legal services.
- Your full name, contact details, and residential address
- Identity documents required for title perfection and conveyancing
- Property and transaction details relevant to your purchase
- Mortgage or financing documents where applicable
Acacia Solicitors operates under a Non-Disclosure Agreement (NDA) with Wall Street Realtors and is bound by professional confidentiality obligations under Nigerian law. Your data shared with Acacia Solicitors is used solely for completing your transaction — it is not used for marketing or shared further without your consent.
6. Sharing Your Information
When you submit a property enquiry, your contact details and requirements may be shared with the relevant registered agent managing that listing so they can respond to your enquiry directly.
As described in Section 5, relevant transaction data is shared with our exclusive legal partner to facilitate conveyancing, title perfection, and mortgage documentation.
Where you apply for mortgage financing, your pre-qualification data may be shared with licensed mortgage banks, the Federal Mortgage Bank of Nigeria (FMBN), or Pension Fund Administrators (PFAs), solely for the purpose of processing your application.
We may share information with trusted third-party vendors who assist with:
- Website hosting and technical infrastructure
- Email communications and automated alerts
- Analytics and performance monitoring
- Payment processing (Paystack or equivalent)
- Identity verification services
Wall Street Realtors may disclose your information where required by Nigerian law, court order, or regulatory authority — or where necessary to protect the rights, property, or safety of WSR, our users, or the public.
7. Cookies & Tracking Technologies
Wall Street Realtors uses cookies and similar tracking technologies to improve your experience and understand how our platform is used.
- Essential cookies — required for core platform functionality such as login sessions and property searches. Cannot be disabled.
- Analytics cookies — help us understand visitor behaviour and platform performance (e.g. Google Analytics). These are anonymised.
- Preference cookies — remember your search filters, saved properties, and display settings.
- Marketing cookies — used only with your consent to deliver relevant property recommendations and advertisements.
You can manage cookie preferences through your browser settings at any time. Disabling certain cookies may affect some platform features.
8. Data Security
Wall Street Realtors uses industry-standard measures to protect your data, including:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure, access-controlled hosting infrastructure
- Password hashing and secure credential storage
- Restricted staff access on a strict need-to-know basis
- Regular platform security reviews and updates
- PCI-DSS compliant payment processing
While we work to protect your information, no digital platform is 100% secure. In the event of a data breach that poses significant risk to your rights, we will notify you and NITDA in accordance with the NDPR 2019. Wall Street Realtors encourages safe online practices.
9. Data Retention
Wall Street Realtors keeps your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and improve platform performance.
| Data Type | Retention Period |
|---|---|
| Enquiry and contact form data | 2 years from last interaction |
| Pre-qualification and mortgage application data | 7 years (financial regulatory compliance) |
| Agent registration and profile data | Duration of registration + 5 years |
| Property listing data | Duration of listing + 3 years |
| Payment and transaction records | 7 years (tax and accounting obligations) |
| Completed property transaction data | 10 years (conveyancing legal requirements) |
| Website analytics data | 26 months (anonymised) |
| Marketing consent records | Until consent is withdrawn + 1 year |
If you request deletion, we will securely remove the information unless required by law to retain it.
10. Your Rights & Choices
Under the NDPR 2019, you may have the right to:
- Access personal information Wall Street Realtors stores about you
- Request updates or corrections to inaccurate data
- Request deletion of your data where there is no legitimate reason to retain it
- Opt out of marketing emails at any time
- Restrict or object to certain data processing activities
- Request a portable copy of your personal data
- Withdraw consent at any time where processing is based on consent
To exercise these rights, email us at info@wallstreetrealtorsltd.com with the subject line "Data Rights Request". We will respond within 30 days.
If you are unsatisfied with our response, you may lodge a complaint with NITDA (National Information Technology Development Agency) at nitda.gov.ng.
11. Children's Privacy
Wall Street Realtors is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted information to us, please contact us immediately at info@wallstreetrealtorsltd.com so we can remove it.
12. Third-Party Links
Our platform may contain links to external websites or social media platforms. This Privacy Policy applies only to Wall Street Realtors. We are not responsible for the privacy practices of any third-party site and encourage you to read their policies before providing any personal data.
13. Updates to This Policy
Wall Street Realtors may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Where changes are material, registered users will be notified by email. By continuing to use Wall Street Realtors, you accept the updated terms.
14. Contact Us
For questions, concerns, or data rights requests regarding this Privacy Policy:
- Email: info@wallstreetrealtorsltd.com
- Phone / WhatsApp: +234 703 311 9476
- Address: No. 2 Oduduwa Crescent, Ikeja GRA, Lagos, Nigeria